HealPort respects the privacy of individuals, patients, healthcare professionals, institutions, partners, and organizations who interact with our website, services, intelligence platforms, inquiry pathways, and digital materials.
This Privacy Policy explains how HealPort may collect, use, protect, and manage information provided through our website, contact forms, patient inquiries, medical tourism inquiries, strategic briefing requests, report requests, Academy inquiries, partnership requests, and other communication channels.
HealPort may collect information that users voluntarily provide or that is generated through website interaction, including:
name
email address
organization
role or title
country or region
inquiry type
message content
website usage data
browser, device, IP address, and cookie-related information
voluntarily submitted health-related, patient-related, or medical tourism information
professional or institutional information related to strategic briefings, partnerships, or reports
For patient and medical tourism inquiries, this section should be especially careful and should discourage users from submitting unnecessary sensitive medical information through general forms.
HealPort may use information to:
respond to inquiries
provide requested information
assess partnership or briefing requests
support medical tourism or patient-related communication
respond to Academy, report, or strategic intelligence requests
improve website functionality and services
send relevant updates where permitted
maintain website security and operational integrity
support internal administrative, legal, and governance processes
HealPort may receive health-related information only when users voluntarily submit such information through inquiry forms or communications. HealPort treats such information with care and does not request users to submit unnecessary sensitive medical information through general website forms.
Where appropriate, HealPort may direct users toward more suitable, secure, or professional channels for health-related communication.
HealPort does not sell personal information.
Information may be shared only when necessary and appropriate, including with:
authorized internal team members
trusted service providers
professional advisors
legal or regulatory authorities where required
healthcare, medical tourism, or institutional partners only when necessary and with appropriate context or consent
HealPort applies reasonable technical, organizational, and administrative safeguards designed to protect information from unauthorized access, misuse, loss, disclosure, or alteration.
No digital system can be guaranteed completely secure, but HealPort treats information security as a core trust responsibility.
Depending on the user’s location and applicable law, users may have rights to:
access their data
correct inaccurate data
request deletion
withdraw consent
opt out of communications
request information about how data is used
HealPort may use cookies, analytics tools, and similar technologies to understand website performance, improve user experience, measure engagement, and maintain website functionality.
Users may be able to manage cookie preferences through browser settings or website consent tools, depending on implementation.
Users may access HealPort from different countries. Data protection rights may vary depending on the user’s location and applicable law.
Because HealPort has an international healthcare orientation, users should understand that data may be processed, stored, or accessed in jurisdictions different from their own, subject to applicable safeguards and legal requirements.
Platform
HealPort AI
Domain-Specific Healthcare LLM
Doctor Assistant
Market Intelligence
Research Intelligence
Policy Intelligence
Clinical Knowledge Infrastructure
Medical Tourism
HealPort Academy
Strategic Reports
Patient Support
Contact
Request Strategic Briefing
Partnership Inquiry
Medical Tourism Inquiry
Provider / Destination Inquiry
Report Inquiry
Patient Inquiry
Media Inquiry
Trust
Trust Center
Responsible AI
Governance Principles
Patient Safety
Medical Tourism Trust Principles
